Showcase FAQs

Performance Details

  • Which show will my kid perform in?  I am not available on one particular performance date, can I request a specific show day? 

The exact performance date of your child will be announced in late-January to early-February.  In the meantime, please reserve all days (April 24th, April 25th, May 1st & May 2nd, 2021).  The performance date will be assigned by Twinkle Dance and cannot be changed.  Due to a large number of performers participating in the Showcase, we cannot guarantee any special requests could be accommodated.

 

 

  • Both of my kids are enrolled in the show, can they perform in the same show? 

Performers who have enrolled in the show with siblings or parents are not guaranteed to be able to perform in the same show. Performance date will be scheduled according to the dance pieces assigned by Twinkle Dance. It is extremely difficult for us to assign all pairs of siblings to perform in the same show as it involves all of our different locations and classes. However, for performers scheduled to perform in a different show from their siblings, TWO free tickets will be granted per family. Your understanding and cooperation is highly appreciated. 

 

 

  • What character/ dance piece will my kid be performing in?

One of the most unique features of Twinkle Dance Annual Showcase is the creativity of the performance’s storyline.  Based on the classic Snow White storyline, most of the Ballet dance pieces will portray characters or elements from the famous tale.  For Jazz and K-Pop, they allow for more creativity, therefore we’ve added a twist to the plot. These dances will portray characters that are unexpected and add a splash of surprise to our showcase. Each class’ character will be assigned by Twinkle Dance, with different factors taken into considerations such as class numbers, age group and dance choreography level. All characters will definitely receive a costume exclusively designed by Tutulamb!

 

Rehearsals Classes

  • When will my kid start to rehearse the dance? Do we have to sign up for extra rehearsal classes?

Performers will rehearse the dance piece during their regular classes starting 2nd January 2021. No additional class enrollment is required. Teachers will spend around 15 minutes during regular class time to rehearse the dance piece. For students who did not enroll into the showcase, it would also be a great experience for your child to learn a 3-minute dance routine and perform it to parents during open class!

 

  • What if my kid will be absent for some classes during Jan-Feb term and Mar-Apr term? Are they still eligible to perform in the show?

We strongly encourage students to attend all classes in order to better prepare for the showcase performance. If your child will miss a few classes during the term, you may arrange make-up classes at classes that are learning the same dance piece.

 

  • Can my kid switch to another class during Jan-Feb term and Mar-Apr term?

No. Performers enrolled in the Annual Showcase must stay in the same class during Jan-Feb term and Mar-Apr term.  All classes will be assigned with a different dance piece/ character in the show.  Switching classes will affect the costume making, choreography, rehearsal practices and performance logistics. 

 

On-Stage Rehearsal 

  • Why is the on-stage rehearsal compulsory? 

The on-stage rehearsal is required for all performers, as this is the only chance for teachers to rehearse the dance with all performers in a proper dance theatre. The theatre set up is dramatically different from the dance studio, for example: spacing, music volume and lighting. It is a time for performers to get themselves familiarised with the grand set up before they hit the stage for the actual performance. 

 

 

Show Day and During the show

  • How long does my kid have to stay at the theatre during the show/ on the show day? 

On the show day, performers will usually arrive at the theatre in the morning to attend the final on-stage rehearsal that lasts for around one hour. After a lunch break, performers will return to the theatre and do final preparations before the show kicks off.  They will then stay at the backstage until the show ends, which lasts for approximately 1.5 – 2 hours long.

 

  • Can I pick up my kid during the intermission?

No, all performers must stay until the end of the show.  No pick up during intermission is allowed as they will join a grand finale at the very last bit of the show!

 

  • Who will look after my kid at the backstage?  What will they do?  

All Twinkle Dance teachers and staff will take good care of the performers in the backstage area. Each year we have around 100 helpers just to look after our little ones.  They will be watching movies, story telling, playing games etc.

 

  • What if my kid cries when he/she enters the theatre for rehearsal/ performance?  Can I go in together with him/her?

No, all parents and guardians are not allowed to enter the backstage area during the rehearsal and performance.  We ask for the help from parents and guardians to comfort your child before he/she enters the theatre.  Rest assured that he/she will be accompanied by teachers/ staff during the entire time after he/she enters the theatre.

 

  • My kid has special medical conditions, can I or my helper enter the backstage to take care of him/her?

No, all parents and guardians are not allowed to enter the backstage under any circumstances. For performers who have special medical conditions, for example: diabetes, food allergy etc, please indicate on the application form. You may contact us in advance for any special arrangements or notes for your child.

 

 

Costumes, hair and makeup

  • How do you know my kid’s size for the costume?

If your child has enrolled in Nov-Dec term regular classes, our teachers will assist to measure your child’s measurement in class.  However, if your child did not enroll into the Nov/Dec term, please have your child drop by any of our studios to do the costume measurement before December 11th at your earliest convenience.

 

  • When will my kid receive the custom-made costume? 

The costume will be distributed to the performers during their complimentary studio photoshoot session in March. They get to try on their show costume on the day too!

 

  • Will teachers help my kid to do their stage hair & make-up on the show day?

No, all performers will have to arrive in full hair and make-up done on the show day.  Teachers will not do their make up due to hygienic reasons.  However, our teachers will teach and demonstrate to parents on how to do your child’s hair style during the complimentary studio photoshoot. 

 

 

Fees

  • What is the performance video that is included in the Registration Fees?

The performance video is a full length video of the show your kid performed in! The performance video will be distributed in soft-copies in a USB drive. 

 

  • What is the Show Photobook?  

The Show Photobook will display a collection of more than 300 backstage and on-stage photos of ALL performers, taken by professional photographers throughout the performance day. NO close up shots of every performer will be guaranteed. Order Show Photobook on or before 30th November, 2020 to enjoy an early-bird discounted rate of $400, and original price of $550 after the early bird period.

 

  • What is the complimentary studio photoshoot session? 

The complimentary professional photoshoot service is the opportunity for performers to try on their show costumes and pose for some professional dance photos before the performance! The session is complementary but not compulsory, however we strongly recommend all performers to join as they will fit their costumes on that day. The studio photoshoot time and date will be assigned by Twinkle Dance and will be announced in late-January to early-February. Professional studio pictures taken in the photoshoot session are not included in the Registration Fees.  Photos will be on sale for ordering in soft-copies on/ after show days.

 

Ticketing

  • Do I need to get tickets to watch the performance? Can Twinkle Dance reserve show tickets for me?

Yes, you will need to purchase tickets to watch the performance.  The showcase tickets can be purchased at any URBTIX box offices in Hong Kong or online on a first come first serve basis.  Tickets are not included in the Registration Fees and Twinkle Dance will NOT be in charge of any tickets sales.  For performers who are scheduled to perform on a different show with their siblings or parents, two free tickets will be granted per family. Details will be announced.

 

  • Does my baby need a ticket to enter the theatre?

Yes, all audiences including hand held infants are required to watch the performance with a valid ticket.  

 

  • I want to get a seat closer to my kid to watch his/her dance, where my kid will stand on the stage? 

Performers will travel to different spots during the dance with considerations to the dance choreography.  Rest assured that all performers will take turns and be in the front row during the dance.  Therefore they will not stand still on a specific spot on the stage.  We must say all seats are with good visibility in the theatre! 

 

 

Refund Policy

  • Can I apply for a refund if my kid is not available on the assigned show day or if I would like to withdraw my kid from the showcase?

Registration Fees paid under the Twinkle Dance Showcase 2021 are non-refundable under any circumstances. We regret that the settled fees cannot be refunded if you withdraw from the Annual Showcase due to personal reasons. 

 

  • With COVID-19 still prevailing at the moment, is there any chance that the Showcase will be cancelled and would there be any refund?

We understand that parents may have concerns with the current COVID-19 situation, but rest assured that the Twinkle Dance Team will continuously review and evaluate the situation for the best benefits of our students and parents. Twinkle Dance will continue to review our policies and allow flexibility in special occasions. If the Showcase is unfortunately cancelled due to specific events of epidemics and/or pandemics, government regulations or restrictions imposed by the HKSAR government, Twinkle Dance Showcase 2021 will be rescheduled within 6 months or a refund of the registration and photobook fees after deducting the $980 costume fee will be offered.

 

Health and Safety Guidelines

  • If I am refrained from entering the theatre by the theatre staff as I cannot meet the health and safety guidelines, can I request for a refund of the tickets? 

Twinkle Dance staff and/or theatre staff has the right to deny the admission of any audience who does not meet the health and safety guidelines. Tickets will not be refunded in these circumstances. 

 

  • If my kid was feeling unwell or cannot meet the health and safety guidelines on the performance day, can we request for a refund of registration and tickets? 

If your child is not feeling well, for example having fever, and it causes him/she fails to meet the health and safety guidelines to enter the theatre on the performance day, Twinkle Dance has the right to withdraw your child from performing.  Registration Fees and tickets will not be refunded in these circumstances.